Shipping & Payment Information
Shipping Information
We are committed to delivering your orders as quickly and efficiently as possible. Here’s what you need to know about our shipping process:
Shipping Locations
- We ship worldwide!
- Orders within the EU are fulfilled from our warehouses in Europe.
- Orders outside the EU may be fulfilled from our US warehouse or other locations, depending on availability.
Processing Time
- Please allow 2–7 business days for order processing. This includes creating your custom items on demand to avoid overproduction.
Estimated Delivery Times
- EU: 5–10 business days after processing.
- USA: 7–14 business days after processing.
- Rest of the world: 10–20 business days depending on location.
Shipping Costs
- Shipping rates are calculated at checkout based on your location and the weight of your order.
- Free shipping may be available for orders over 100 Euros.
Customs & Import Duties
- International orders may be subject to customs fees, import taxes, or other charges imposed by your country.
- These fees are the responsibility of the customer and are not included in our pricing.
Order Tracking
- Once your order has been shipped, you’ll receive an email with a tracking number to monitor your shipment.
Payment Information
We accept a variety of secure payment methods to make your shopping experience seamless.
Accepted Payment Methods
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover
- Online Payment Platforms: PayPal, Apple Pay, Google Pay
- Local Payment Methods: Depending on your region, we may accept other localized payment methods at checkout.
Currency
- All prices are listed in Euro / US , but we accept payments in multiple currencies depending on your location.
- Exchange rates may apply if your currency is different from the store’s base currency.
Secure Payments
- Your payment information is protected using advanced encryption and secure checkout processes.
- We do not store credit card information on our servers.
Returns & Refunds
- Please review our Returns Policy for information on refunds, exchanges, and cancellations.